Intensive pre-service training (and subsequent bi-weekly trainings) focus on  deepening communication skills, building a strong team, and improving service effectiveness.

Providing High Quality Services

- Basic and advanced communication skills
- Decision-making
- Habits of highly effective people
- Time management
- Goal setting
- Stress management
- Learning styles

Team Effectiveness

- Team building
- Leadership styles
- Group processes
- Problem solving

Effective Citizenship

- Group facilitation
- Dialogue
- Understanding elections and ballot issues
- Engaging others in service
- Community project development

Member and Client Awareness

- Health and safety issues
- Conflict resolution
- Diversity
- Civil workplace